Corporate / Business Etiquette

 

It is not affordable to lose any business deals because of ineffective communication between client and employees, but everyday it happens. Our experiential, content rich program avoids disasters due to  lack of proper business etiquette.

People are the asset for our business and in the current scenario customers are the king. To grow in our business three important ingredients are: SERVICE, SERVICE SERVICE. To render good service to customers it is mandatory to have pleasing personality, courtesy, politeness, interpersonal skills and up to date grooming

Objectives:

  • How to develop Pleasing Personality and Positive attitude
  • Body Language: Verbal and nor verbal communication and the power of words
  • Listening Skills:  Foundation for effective communication.
  • Professional Grooming, business introduction, business card exchange
  • Greeting, pleasing the customer, warm hand shaking
  • Telephonic skills and etiquette
  • Effective email drafting
  • Effective meeting, Office etiquette

Methodology:

  • Power speech in English / Hindi
  • Participant Manual
  • Games and Exercises/ Role plays
  • Movie clippings and Videos
  • Interaction and Group participation
  • Power point presentation

These proven and well crafted programs are specifically designed for people who want to polish their skills and improve and project their professional image based on business etiquette.

“Now I know how to deal with my clients professionally that includes greeting, pleasing the customer and warm hand shaking. This is one of the best training sessions I have ever attended. The games and exercises are eye opener for me.  I really appreciate Mr. Nair’s command in Coaching.. It was a wonderful program”

Ramkumar, Engineer, L&T ECC

Note: We club and customize any of our programs to meet your special training needs. This program can be conducted half day or 1 day or 2 days.